Personalised Video Thank You Notes That Turn Customers Into Fans

Most businesses send a generic confirmation email and call it a day. Thank Ya lets you record or generate personalised video thank you messages for new customers — the kind of gesture that creates word-of-mouth and repeat buyers.

What it does

Make customers feel seen

A personalised video message is 10x more memorable than a standard confirmation email. Thank Ya helps you send something customers actually remember — and talk about.

Drive loyalty and repeat purchases

Customers who feel genuinely appreciated come back. A short, warm thank you note at the right moment can dramatically increase customer lifetime value without any complex retention strategy.

Generate social proof naturally

When customers receive a wow-worthy thank you, they share it. Thank Ya turns your post-purchase touchpoint into a free marketing channel that generates testimonials and word-of-mouth organically.

How it will work

Enter your customer's name and what they bought

Paste in the customer's first name, the product they purchased, and any personalisation detail you want included. The tool will tailor the message to feel genuinely personal.

Generate or record your thank you

Choose from AI-generated personalised video messages or record your own short clip. Either way, the output is a shareable link you can drop into any email or DM.

Send and track engagement

Send the link via email, WhatsApp, or social DM. See who watched, when, and optionally trigger a follow-up nudge to request a testimonial while the good feeling is still fresh.

Frequently asked questions

Is Thank Ya free to use?

Yes — Thank Ya will be a free tool when it launches. Some advanced features (like bulk sending or analytics) may be included in a Senja paid plan.

Do I need to be on camera to use this?

No. You can use AI-generated video messages that are personalised to your customer, or you can record your own clip if you prefer a more personal touch. Both options are supported.

How does this connect to Senja?

Thank Ya is built by the team at Senja. After customers receive your thank you, you can optionally prompt them to leave a testimonial — which goes straight into your Senja account for you to manage and share.

When will Thank Ya launch?

We're working on it now. Enter your email above and we'll notify you the moment it's ready — you'll be first in line.